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Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries take approximately 7-14 days depending on location.
What is your return policy for fashion items?▼
NOVE accepts returns within 30 days of delivery. Items must be unworn, with all original tags attached. Simply use our online portal to generate your prepaid return label.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For your convenience, we also offer interest-free installment plans through Klarna and Afterpay at checkout.
How do you ensure the quality of your products?▼
Every NOVE garment undergoes a rigorous multi-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure your pieces maintain their shape and finish.
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